Privacy Policy
How Toronto Glass Repair handles your information when you call us or use this website.
Toronto Glass Repair (TorontoGlass.Repair) provides emergency glass repair across Toronto and the Greater Toronto Area. This policy explains what information we collect, how we use it, and the choices you have. It applies to this website and to enquiries you make by phone.
Information we collect
Information you give us. When you call or contact us, you may share your name, phone number, the address where work is needed, and details of the damage. We use this only to respond and to carry out the work you ask for.
Information collected automatically. Like most websites, we collect standard technical data such as your device type, browser, approximate location and the pages you view. If you reach us from a Google ad, we receive information about that click so we can measure which ads lead to calls. This is collected through cookies and only when you allow them.
We do not collect payment card details through this website.
Cookies and similar technologies
We use a small number of cookies:
- Necessary cookies keep the site working and remember your cookie choice. These are always on.
- Analytics cookies (Google Analytics) help us understand how the site is used.
- Advertising cookies (Google Ads) help us measure ad performance and conversions.
Analytics and advertising cookies are off by default. They run only if you choose Accept in the cookie banner. You can change your choice at any time using the Cookie settings link in the footer.
Google Analytics and Google Ads
We use Google Analytics and Google Ads to measure website traffic and advertising. Google may set cookies and process data as described in its own policies. We use Google Consent Mode, so no advertising or analytics storage is used until you consent. You can read how Google uses data at policies.google.com/privacy and opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
Google processes this data on its own servers, which may be in the United States or other countries outside Canada, under its own privacy terms. By accepting analytics and advertising cookies you consent to that transfer.
How we use your information
- To answer your call, give a quote, and complete the work.
- To contact you about a job you have asked us about.
- To measure and improve the website and our advertising.
- To meet legal, tax and insurance requirements.
Sharing your information
We do not sell your personal information. We share it only with service providers that help us run the business and the website (such as Google for analytics and advertising), and where we are required to by law.
How long we keep it
We keep job and contact records for as long as needed to provide the service and to meet legal, tax and insurance obligations, then delete them. Website analytics data is retained according to Google's settings.
Your rights
Under Canadian privacy law (PIPEDA), you can ask to access or correct the personal information we hold about you, and you can withdraw consent to cookies at any time. To make a request, contact us using the details below.
Security
This site is served over a secure (HTTPS) connection. We take reasonable steps to protect the information we hold, though no method of transmission or storage is completely secure.
Children
This website and our services are not directed at children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
For any privacy question or request, call us on the number published on this website, or visit our contact page. Toronto Glass Repair serves Toronto and the Greater Toronto Area, Ontario, Canada.